Privacy Policy

Business contact information you provide when registering, requesting a quote, or placing an order — such as company name, contact name, business email, phone number, shipping address, and buyer-eligibility documentation.

Order and transaction information, including products ordered, quantities, pricing, payment method (we do not store full card numbers; card payments are processed by our payment provider), and shipping details.

Technical information collected automatically, such as IP address, browser type, device information, pages visited, and referral source, used to operate and improve the website.

We use cookies and similar technologies to keep you signed in, remember preferences such as language and country selection, and understand how the site is used so we can improve it.

You can control cookies through your browser settings. Disabling cookies may limit some site functionality, such as staying signed in or retaining your country selection.

We share information only as needed to operate the business: with suppliers and shipping carriers to fulfill orders, with payment processors to complete transactions, with service providers who support our website and communications, and where required by law.

We do not sell personal information.

We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain business and order records for as long as needed to provide services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or de-identify it.

Depending on your jurisdiction, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.

To exercise these rights, contact us using the details below. We will verify your request and respond within the timeframe required by applicable law.

For privacy questions or requests, contact Orion Research Solutions at michaela@orionlogisticsgroup.com or 786-226-4782.